Who we are
University Hospitals of Leicester NHS Trust is registered as a “data controller” with the Information Commissioner’s Office, under registration number Z7882087.
Our Data Protection Officer is contactable through email@example.com or you can write to the Head of Privacy, University of Hospitals Leicester, Information Governance, County Hall, Glenfield, Leicester LE3 8RA]
Why we need information from you
We hope that by using www.letspreventdiabetes.com you will be better able to understand and manage your pre-diabetes. The e-learning section of www.letspreventdiabetes.com allows you to learn more about pre- diabetes through a range of interactive sessions, and the self-management trackers allow you to update, track and manage a range of biomedical markers; such as blood pressure, BMI and weight, as well as activity and diet levels. The action plan section of the site allows you to create and review plans for behaviour change. You can input information about your goals and get emails to remind you of your progress.
We need information from you in order to personalise these services for you. This includes information about age, ethnicity, and other risk factors associated with pre-diabetes. If you do not provide this information, this will reduce the accuracy and relevance of the content on www.letspreventdiabetes.com.
The information that we collect about you
We collect two kinds of information once you start using the site:
as well as information about your health and wellbeing.
We use this information to provide the personalised www.letspreventdiabetes.com service to you. Depending on the information you enter, the logic behind www.letspreventdiabetes.com will show you different information in consequence, based on clinical guidance (age and ethnicity are risk factors associated with Type 2 diabetes). You can resubmit or vary information if you like – but www.letspreventdiabetes.com will work best when the information you submit accurately reflects your health experience.
What we do – and don’t do – with information about you
The legal basis for processing your information
“Processing” means doing anything with your information, for example collecting, storing or deleting your information.Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Because our service is a ‘health’ service, we will also process ‘sensitive’ information (known as “special category personal data”). The normal legal basis for this is:
We will respect your confidentiality and wherever possible, we will respect your wishes in terms of how we use your information.
Keeping your information up to date
It’s really important that the information you give us is kept up-to-date, so that you can monitor your progress yourself and so that those with an interest in your health, such as your GP, can find out how you are getting on. You can keep your information up-to-date:
How long we keep your information for, and when you stop using www.letspreventdiabetes.com
We keep information on your account for 24 months if the account remains active. If the account is deactivated or unused all information is archived after six months, and permanently deleted after 24 months. This is so that we meet our compliance obligations, and in case you want to use the service again in the future. You can find out more about the retention periods for healthcare related information in the NHS Records Management Code of Practice, available via https://www.gov.uk/government/publications/records-management-nhs-code-of-practice
Keeping your information safe and secure and where your data is stored
We use a range of security measures and processes to keep your information safe and secure, such as:
You can find out more about how the NHS keeps online information safe, and what you can do to help with this, by reading the guidance note at http://www.nhs.uk/nhsengland/thenhs/records/healthrecords/documents/patientguidancebooklet.pdf
You have control over much of the information you supply to us by choosing what you input into www.letspreventdiabetes.com. You can limit this but this may mean that the www.letspreventdiabetes.com service does not work well and may give you an inaccurate picture of your health.
You also have the right to:
You should however be aware that the accuracy and relevance of the programme will depend on the level of information you provide to us.
We will not make a charge in the first instance for providing you with the information we hold about you or.
You can contact our Data Protection Officer to find out more about how we use your information or to exercise any of your rights mentioned above. Our Data Protection Officer is contactable through firstname.lastname@example.org or you can write to the Head of Privacy, University of Hospitals Leicester, Information Governance, County Hall, Glenfield, Leicester LE3 8RA.
Changes to this policy
How to contact us
You can contact us by emailing email@example.com with any questions or concerns.
You can also use the ‘feedback’ button on every page to email us with comments about the site.